Help Center & FAQs

We’re here to help. We’re here to help. The Majha Help Center is the go-to resource for answering your questions about shipping, returns, warranty, claims, and more. Do you still need answers? Contact us using your preferred method, either by phone or message. Be sure to choose the correct channel below in order to provide the most accurate answers to your questions.

How can I place an order, get advice on choosing products or get a quota?

You can place an order for selected products through www.majhacollective.com. . If you do not see the product you are interested in ordering or want a quota for a custom product, please contact our Design line +573222135573, hello@majhacollective.com

How do I know when my ordered items are expected to ship?

When you view a product on majha.com, there is an estimated shipping time next to the price. Certain products are available as “Ready to Ship” and are expected to ship in 1-3 days. There are also Majha pieces that are handcrafted to order and will be shipped within 30 days* of ordering.

Could I get a fabric sample?

An order may be canceled within 24 hours of purchase without penalty. While production doesn’t start right away, materials are purchased after that 24-hour cancellation period and a spot on the production line is secured. Standard, in-stock and pre-stock items are eligible for return at any time prior to delivery with a 15 percent restocking fee. Standard, in-stock, and pre-stock items can be returned within seven days of delivery with a 15 percent restocking fee, in addition to the cost of shipping back to our facility. If items are returned damaged, an additional charge for repairs will apply. Personalized items cannot be canceled or returned, no exceptions.

Could I get a fabric sample?

Send us an email to hello@majhacollective.com and we will send you the requested samples.

* If you still have specific doubts that we did not clear up in our FAQS, contact us at hello@majhacollective.com and we will solve your enquiries as soon as possible.
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